Questions & Answers - King Honor International Ltd.

Do you offer technical support or after-sales service for your products?

Yes, we offer comprehensive technical support and after-sales service. We collaborate with institutions such as Dalian University of Technology, Intertek, and LabTesting to ensure product quality. Our technical team is always available to assist with any issues or application advice.

Do your paraffin and Fischer-Tropsch waxes come in different specifications?

We offer a variety of specifications for our paraffin wax and Fischer-Tropsch wax products to meet different customer needs. Whether for bulk purchasing or small batch orders, we provide flexible packaging and specification options to ensure suitability for a range of industrial applications.

I would like to know whether your FT wax or other paraffin wax products meet international standards?

Yes, our products strictly comply with international standards, ensuring they meet the needs of different markets.

What certifications can you provide to verify the quality of your refined paraffin wax?

In addition to FDA certification, our products are certified by the following:

· ISO 9001: Quality Management System Certification, ensuring product consistency and premium quality.

· BPI: Compostable Certification, confirming compliance with biodegradable and eco-friendly standards.

· BfR: Certification from the German Federal Institute for Risk Assessment, meeting EU regulations for food-contact materials.

· RAL: German Environmental Label Certification, ensuring alignment with sustainability and environmental protection standards.

Are you able to provide the necessary certification documents upon request?

Absolutely! We can provide all relevant certification documents and test reports to help facilitate customs clearance and sales.

If we have other standard requirements, can you accommodate them?

Yes, please share your specific requirements with us. Our team will evaluate them and arrange for the appropriate certifications or customized product solutions.

How to ensure paraffin wax is not damaged during transportation?

Preventing Damage：

Palletized Packaging: Use pallets with anti-slip mats between them to prevent sliding and damage during stacking.

Securing Cargo: Use straps, tension belts, airbags, or fillers to secure the cargo, reducing movement and impact during shipping.

Preventing Adhesion: Transport in the ship's hold (below the waterline) to avoid adhesion due to high temperatures or humidity.

How to ensure paraffin wax is not moist during transportation?

Preventing Moisture：

Sealed Packaging: Use double-layer packaging (such as inner plastic bags and outer woven bags) to block moisture ingress.

Use of Desiccants: Place desiccant packets inside packaging boxes and containers to absorb excess moisture and prevent condensation.

What are the packaging specifications for the wax product?

25 KG bag、25 KG carton、50 KG bag、700 KG bulk packaging、800 KG bulk packaging、ISO TANK packaged. For custom packaging requests, please contact us.

Which industries is our paraffin wax suitable for?

Adhesives: Hot-melt adhesives

Plastics and Chemicals: Plastics, masterbatches, rubber

Coatings and Inks: Inks and toners, paints and coatings

Construction and Roadwork: Asphalt, wood treatment

Personal Care and Household: Candles, cosmetics, and personal care products

Paper and Packaging: Paper, polishes

Textiles and Agriculture: Textiles, agricultural applications