Questions & Answers - King Honor International Ltd.

What special precautions should be taken when unloading stacked pallets (especially multiple layers) from a container?

The most important operation when unloading stacked Fischer-Tropsch wax、paraffin wax pallets is to lift completely before horizontal removal. This is because stacked pallets form an integrated and heavy structure. Directly dragging the lower pallet generates friction and lateral forces, which can cause upper pallets—often loaded with Fischer-Tropsch wax、fully refined or semi refined wax —to tilt, slide, or collapse. We recommend using proper lifting equipment and following safe unloading procedures to protect both personnel and the wax products during container unloading.

We have strict requirements for the overall height after palletization (e.g., to fit specific shelving, comply with vehicle height restrictions, etc.). Can you meet these requirements?

Yes, absolutely. “Customized palletization” is an integral part of our logistics service. Whether you’re ordering Fischer-Tropsch wax、fully refined paraffin wax blocks, bulk wax slabs, or industrial wax flakes, we can precisely control pallet height according to your specifications. Our team ensures every palletized shipment meets your shelving dimensions, container loading requirements, and transport regulations, providing optimal space utilization and safety throughout the logistics process.

How do you protect the goods from wear and tear?

Before reinforcement, we carefully wrap every palletized load of Fischer-Tropsch wax、paraffin wax with high-strength stretch film. This not only provides excellent moisture and dust resistance but also securely binds all bags Fischer-Tropsch wax、all cartons and bags of refined and semi refined paraffin wax into a stable, unified structure. This packaging approach prevents loosening or detachment during transportation while offering superior surface protection against friction and abrasion. As a professional paraffin wax manufacturer and exporter, we ensure every shipment maintains its integrity from our warehouse to your destination.

How do you ensure their stability on the vessel and prevent damage?

For the safe transportation of refined paraffin wax and other synthetic and microcrystalline waxes, we adopt a standard and highly effective Multi-layered Combined Securing Solution. By using reinforcing straps, support bars, wooden blocks, and airbags, we stabilize the pallets into a solid, unified load. This minimizes movement during sea transport, protecting your bulk paraffin wax cargo from damage and ensuring it arrives in perfect condition.

We have special requirements for the shipping pallets. Can you accommodate them?

Absolutely. As an experienced paraffin wax manufacturer and exporter, we fully understand the importance of safe and efficient packaging during shipment. We are happy to provide customized pallet solutions tailored to your needs, whether for bulk paraffin wax blocks, slabs, or flakes. You can specify pallet dimensions, materials, and structure—we’ll ensure they meet your exact shipping and storage requirements.

How can I trust that your product quality is reliable?

We have absolute confidence in the quality of our paraffin wax products, including fully refined and semi refined paraffin wax. This confidence comes from our strict implementation of the Seven-Step Quality Inspection Method. This system ensures comprehensive monitoring—from raw material selection to final delivery—guaranteeing that every batch of industrial wax you receive meets international quality standards. KH Honor Wax is committed to being your trusted wax supplier for consistent and reliable performance.

Can you supply food-grade wax?

Yes, we can supply food-grade wax that meets FDA, EU, or other food-contact safety standards, along with the corresponding COA and compliance documents based on your requirements.

What technical support can you provide if we encounter issues during usage?

Our technical team can offer formulation advice, application guidance, and remote consultation to help resolve any technical issues and ensure smooth product performance.

Can you assist with third-party testing?

Yes, we work with internationally recognized testing agencies such as Intertek, SGS, and TÜV, and can provide professional certification services based on the product’s application.

Can your products be customized?

We offer customization services to adjust the properties, formulations, and specifications of our products according to customers' specific requirements. Parameters such as color, melting point, and viscosity can all be tailored to meet individual needs.