Questions & Answers

We have established a comprehensive export assurance system to support the global trade of paraffin wax and related wax products. Our compliance team closely monitors international trade policies, including EU regulations and anti-dumping requirements, to ensure all shipments meet current standards. In addition, we maintain multiple logistics channels and flexible shipping solutions, minimizing risks caused by policy changes or transportation disruptions, and ensuring reliable delivery of bulk paraffin wax orders worldwide.

Yes. As an experienced wax supplier, we offer flexible production planning and maintain sufficient stock of refined paraffin wax products to respond quickly to changing market demands. Whether you require small trial orders or long-term bulk paraffin wax supply, we can adjust production and delivery schedules accordingly. Our professional logistics team ensures efficient documentation and smooth export processes, helping you maintain a stable and uninterrupted supply chain.

Yes. As a professional paraffin wax manufacturer and supplier, our technical and sales teams will carefully evaluate your specific application scenarios, such as hot melt adhesives, plastic processing, masterbatch, candles, coatings, and other industrial uses. Based on processing temperature, equipment conditions, and performance requirements—including lubricity, hardness, oil content, and thermal stability—we recommend the most suitable fully refined paraffin wax, semi refined paraffin wax, or Fischer–Tropsch wax grade, helping improve production efficiency and final product performance.

Yes. We can provide detailed technical parameter comparison charts covering different paraffin wax grades, including melting point, penetration/hardness, oil content, thermal stability, and recommended applications. This allows customers to quickly and accurately select the right industrial wax product for their process. For specialized or demanding applications, we also offer customized technical advice and testing data support to ensure optimal material selection.

Yes. We fully understand that customers often need to conduct testing and evaluation during the initial cooperation stage or when launching new projects. Therefore, we support small trial orders of paraffin wax for performance verification. Once the product is confirmed to meet your application requirements, we can efficiently scale up to bulk paraffin wax supply, ensuring stable quality, reliable delivery, and long-term cooperation.

Yes, we can. We implement strict batch management for every shipment of paraffin wax, including fully refined paraffin wax, semi refined paraffin wax, as well as Fischer–Tropsch wax. Each batch is assigned a unique batch number, which is clearly stated in the COA, test reports, and shipping documents. This allows full traceability throughout the entire process—from raw material sourcing and production to final delivery—supporting effective quality control and long-term tracking for our customers.

Yes, we do. As a professional paraffin wax manufacturer, we support performance adjustments based on real application feedback. Whether customers require modifications in melting point, hardness, oil content, lubricity, or thermal stability, our technical team will carefully evaluate the application conditions. Through formula optimization or production process adjustments, we provide customized paraffin wax solutions better suited to specific industrial uses such as candles, rubber, PVC, hot-melt adhesives, coatings, or packaging.

Yes. Our paraffin wax and Fischer–Tropsch wax products have been exported for many years to markets across Asia, Europe, North America, South America, and the Middle East. As an experienced wax supplier and exporter, we are familiar with international regulations, certification requirements, and customs clearance procedures in different countries. We actively assist customers in preparing all necessary export documents to ensure smooth logistics, compliant importation, and on-time delivery.

The most important operation when unloading stacked Fischer-Tropsch wax、paraffin wax pallets is to lift completely before horizontal removal. This is because stacked pallets form an integrated and heavy structure. Directly dragging the lower pallet generates friction and lateral forces, which can cause upper pallets—often loaded with Fischer-Tropsch wax、fully refined or semi refined wax —to tilt, slide, or collapse. We recommend using proper lifting equipment and following safe unloading procedures to protect both personnel and the wax products during container unloading.