Questions & Answers

Our paraffin wax typically has no noticeable odor and features a pure, clean color, making it suitable for applications where the final product’s appearance and usability must remain unaffected. For specific applications such as candle production, we can supply paraffin wax in various colors and scents upon request.

Our paraffin wax is derived from high-quality petroleum and is a hydrocarbon polymer obtained during the petroleum refining process. It is further processed through hydrogenation refining to ensure high purity, excellent transparency, low odor, and an appropriate melting point, meeting the needs of a wide range of industrial and consumer product applications.

Environmental responsibility is becoming increasingly important to our clients. Our paraffin wax products comply with multiple environmental standards and are supported by relevant certifications to ensure minimal environmental impact and meet customers’ green procurement needs.

We maintain sufficient inventory and implement flexible production planning to guarantee timely delivery of large-volume orders. In addition, we manage supply chain risks to ensure uninterrupted production for our clients.

Some of our refined paraffin waxes comply with relevant FDA and BfR regulations, making them suitable for food packaging, food processing equipment, and other food-contact applications. Please contact us for specific certification numbers and applicable scopes.

Yes, we can adjust product properties to suit high/low temperatures or special chemical environments, ensuring stability and reliability. Please share your specific needs so we can recommend the most suitable product.

Yes, we can provide supporting documents according to different countries' import requirements to ensure smooth customs clearance. including:

• Southeast Asia: Form D / Form E / Certificate of Origin

• Middle East: SASO certification, CFR compliance declaration

• European Union: REACH registration, RoHS/CE certification, SVHC compliance documents

• Africa: COC / PVOC pre-shipment inspection certificates

Yes, we fully support pre-shipment inspections conducted by internationally recognized third-party organizations such as SGS, Intertek, BV, or other testing agencies designated by customers. As a professional paraffin wax manufacturer and supplier, we welcome independent inspections to verify that our fully refined paraffin wax, semi refined paraffin wax, and other industrial wax products meet the agreed quality specifications, ensuring confidence in every shipment.

We have established a comprehensive traceability management system for all paraffin wax products. Detailed records are maintained throughout the entire process, including raw material sourcing, production, quality testing, packaging, and shipment. Each batch of fully refined paraffin wax, semi refined paraffin wax, or Fischer-Tropsch wax is accompanied by corresponding production data and test reports, enabling complete quality control, efficient after-sales support, and full batch traceability when required.