Questions & Answers

Yes. We can provide detailed technical parameter comparison charts covering different paraffin wax grades, including melting point, penetration/hardness, oil content, thermal stability, and recommended applications. This allows customers to quickly and accurately select the right industrial wax product for their process. For specialized or demanding applications, we also offer customized technical advice and testing data support to ensure optimal material selection.

Yes. We fully understand that customers often need to conduct testing and evaluation during the initial cooperation stage or when launching new projects. Therefore, we support small trial orders of paraffin wax for performance verification. Once the product is confirmed to meet your application requirements, we can efficiently scale up to bulk paraffin wax supply, ensuring stable quality, reliable delivery, and long-term cooperation.

Yes, we can. We implement strict batch management for every shipment of paraffin wax, including fully refined paraffin wax, semi refined paraffin wax, as well as Fischer–Tropsch wax. Each batch is assigned a unique batch number, which is clearly stated in the COA, test reports, and shipping documents. This allows full traceability throughout the entire process—from raw material sourcing and production to final delivery—supporting effective quality control and long-term tracking for our customers.

Yes, we do. As a professional paraffin wax manufacturer, we support performance adjustments based on real application feedback. Whether customers require modifications in melting point, hardness, oil content, lubricity, or thermal stability, our technical team will carefully evaluate the application conditions. Through formula optimization or production process adjustments, we provide customized paraffin wax solutions better suited to specific industrial uses such as candles, rubber, PVC, hot-melt adhesives, coatings, or packaging.

Yes. Our paraffin wax and Fischer–Tropsch wax products have been exported for many years to markets across Asia, Europe, North America, South America, and the Middle East. As an experienced wax supplier and exporter, we are familiar with international regulations, certification requirements, and customs clearance procedures in different countries. We actively assist customers in preparing all necessary export documents to ensure smooth logistics, compliant importation, and on-time delivery.

The most important operation when unloading stacked Fischer-Tropsch wax、paraffin wax pallets is to lift completely before horizontal removal. This is because stacked pallets form an integrated and heavy structure. Directly dragging the lower pallet generates friction and lateral forces, which can cause upper pallets—often loaded with Fischer-Tropsch wax、fully refined or semi refined wax —to tilt, slide, or collapse. We recommend using proper lifting equipment and following safe unloading procedures to protect both personnel and the wax products during container unloading.

Yes, absolutely. “Customized palletization” is an integral part of our logistics service. Whether you’re ordering Fischer-Tropsch wax、fully refined paraffin wax blocks, bulk wax slabs, or industrial wax flakes, we can precisely control pallet height according to your specifications. Our team ensures every palletized shipment meets your shelving dimensions, container loading requirements, and transport regulations, providing optimal space utilization and safety throughout the logistics process.

Before reinforcement, we carefully wrap every palletized load of Fischer-Tropsch wax、paraffin wax with high-strength stretch film. This not only provides excellent moisture and dust resistance but also securely binds all bags Fischer-Tropsch wax、all cartons and bags of refined and semi refined paraffin wax into a stable, unified structure. This packaging approach prevents loosening or detachment during transportation while offering superior surface protection against friction and abrasion. As a professional paraffin wax manufacturer and exporter, we ensure every shipment maintains its integrity from our warehouse to your destination.

For the safe transportation of refined paraffin wax and other synthetic and microcrystalline waxes, we adopt a standard and highly effective Multi-layered Combined Securing Solution. By using reinforcing straps, support bars, wooden blocks, and airbags, we stabilize the pallets into a solid, unified load. This minimizes movement during sea transport, protecting your bulk paraffin wax cargo from damage and ensuring it arrives in perfect condition.